Productive Access, Inc.Survey Analysis Software Solutions

PAI Newsletter - Winter 2009

PAI Survey Analysis Software Solutions

PAI Winter Newsletter

MAKING MOLEHILLS OUT OF MOUNTAINS

 
 

WELCOME TO mNEWS

Thanks for stopping by and welcome to our Winter Newsletter. We have exciting announcements for mTAB™ and our newly redesigned PAI website. Please take a few moments to review our newsletter. In it you will find:

  • Summaries and links to new mTAB™ features
  • Introductions to our new client support features
  • An overview of our newly designed website
  • A helpful mTAB™ tip, referred to as a "Hidden Gem"
  • The latest in important or upcoming PAI and mTAB™ events

    NEW mTAB™ RELEASE

    Everyone at PAI worked hard on another update to mTAB™. The new version was released at the end of December and is packed with new features to help provide more insights into data analysis.

    Please click on the links to the left to view detailed descriptions of each of the new features.


    OUR NEW LOOK 

    Productive Access

    In addition to a new release of mTAB™, PAI has completely updated our website. Please visit our new site at www.paiwhq.com for your online resource for mTAB™.

    Our mTAB™ Video Tutorials page is constantly being updated. Need a quick refresher on a certain mTAB™ feature? Need immediate instructional help? Be sure to view our Video Tutorials.

    Productive Access mTAB

    To ensure that our videos are easily accessible, they are located on both our website and YouTube. You can visit our YouTube channel at www.youtube.com/user/ProductiveAccess for our mTAB™ tutorials.

    Please visit our mTAB™ Knowledge Base, located under the Support menu on our website. The mTAB™ Knowledge Base is your online resource for in-depth articles, detailed instructions, and feature write-ups.

    To keep everyone informed of current events at PAI or with mTAB™ we have included a News and Press section at the bottom of our homepage. Keep an eye out for our latest announcements.

    Productive Access


    mTAB™ NEED FOR SPEED

    mTAB

    We've been listening!

    After two substantial feature upgrades to mTAB™ in 2009, PAI’s present focus is on something that both occasional or power users will appreciate.

    We’re going to make mTAB™ DRAMATICALLY FASTER!

    Our developers have significantly cut the time it takes between logging on and running a tab. If you haven’t logged on to mTAB™ recently, please do so. We think you’ll be pleasantly surprised. Not only will logging in and launching mTAB™ be quicker, you will see faster performance when loading and saving your recodes, tabs, formats, etc.

    This was just the first of our upcoming speed enhancements to mTAB™. Making mTAB™ faster is our focus for 2010.


    WEBINARS - NEW FOR 2010 

    mTAB Webinars

    PAI will be offering special webinars throughout the year. These webinars will be free to mTAB™ users with an active account. We have selected several mTAB™ features that we see as the most beneficial and plan on showcasing these features in multiple webinars. Our upcoming webinars are not meant to take the place of mTAB™ training, but instead will supplement your mTAB™ knowledge by focusing on specific topics.
     

    First on the list of mTAB™ webinars will be Verbatim Questions. This will be a complete and in-depth tutorial on everything related to Verbatim Questions in mTAB™, including Verbatim Filtering and Verbatim Tag Clouds.

    Join us on Friday, February 26th at 11:00am PST.

    If you would like more information or would like to reserve a seat for any of our upcoming webinars, please contact Mark Lummas. [mlummas@paiwhq.com]


    mTAB™ SUPPORT VIA LIVE CHAT 

    mTAB Support via Chat

    In addition to PAI's existing live phone support and our newly created Knowledge Base, we are introducing a new way to contact us. mTAB™ users and visitors to our website will be able to contact us for support by using a Live Chat application.

    This Live Chat feature is available in two places, under the Help menu in mTAB™ and also on the Support pages of the Productive Access website.


    PLUSH mTAB™ MOLE MASCOTS ARE HERE

    PAI's mascot is the mole because for over 20 years, mTAB™ analysts have been "Making Molehills Out of Mountains" of data.
     

    PAI Plush Mole
     

  • You can now own a plush mTAB™ mascot
  • Submit a short testimonial regarding your mTAB™ experience, such as favorite features, what you like about the program, any suggested features, how you use mTAB™ for analysis, etc. and in return, you will receive one of our mTAB™ mole mascots.
     
  • Send your mTAB™ stories to Cliff Gee. [cgee@paiwhq.com]

    NEED HELP WITH YOUR mTAB™ PASSWORD?

    mTAB Password

    Did you forget your mTAB™ password? Click Here for instructions on how to retrieve your password.

    As an added security feature or simply for your convenience, you can always change your mTAB™ password. Click Here for instructions on how to change your password.


    MAKE mTAB™ A FAVORITE

    Bookmark mTAB

    For additional convenience, be sure to add mTAB™ [www.mtabweb.com] and our new PAI website [www.paiwhq.com] to your "favorites" or bookmarks in your internet browser.


    THANKS A MILLION! PAI Survey Analysis Software Solutions

    By now, our clients have successfully made the transition from mTAB™ Desktop to mTAB™ on the web. As more and more analysts have chosen mTAB™ as their survey analysis tool of choice, PAI is happy to announce that mTAB™ has exceeded the landmark number of one million tabs run by all its users. Please see our special announcement on our millon tab milestone.

    PAI Survey Analysis Software Solutions


    WE'RE WORKING ON BECOMING MORE SOCIAL

    Look for us on
    mTAB on Linked In
     


    As always, Productive Access, Inc. would like to thank everyone for their continued support of our mTAB™ products and services.

    Have your own ideas for mTAB™?

    We would love to hear your thoughts on how we can improve mTAB™ to better meet your needs. E-mail your feedback to support@paiwhq.com and include "mTAB Developers" in the subject line.